Received the masks, thank you so much!!!
Took a while, but customer service was friendly and answered promptly.
The masks/KN95s are actually pretty good and form a decent seal. Overall pretty pleased with the product considering these are difficult to come by and are definitely better than cloth or other cheap mask. I have a few N95s from work and these are not quite as good, but definitely better than anything else that is available on the market.
I was very pleased with my order. Although it did take several weeks to receive it, I understand the difficulties involved with trying to procure and ship such a limited and high demand commodity such as these masks, especially during a time when the world is on lockdown. Furthermore, maybe I read the print wrong but I was only expecting 3 individual kn95 masks and instead I received 3 packs of five, so I got fifteen when I was only expecting 3, so I was extremely pleased with that. As far as quality and effectiveness, I work in the healthcare field currently, and my job in the army was NBC ( nuclear, biological, and chemical warfare) so I tend to know something about masks and filtration levels, so I know what will be effective. So overall despite all of the other negative feedback left by others, I am very satisfied with my order and feel that it was worth the long wait that I had, and I will continue to shop with uncharted supply company as I am pleased with the quality of their products, I am still loving the hideaway jacket that I purchased a couple years back. Keep up the great work guys!
Received the N95s I ordered today. It’s almost impossible to find these at the moment and appreciate the effort to provide the masks. Product is exactly what I ordered. Thank you
A note from the founder.
Hey Everyone, I was made aware of everyone's frustration late last night as masks started to deliver. I just want to clarify a few things: 1. I'm sorry for the frustration in a different product showing up. We continue to source wherever possible, and from reputable sources. The masks that shipped last week were purchased directly from a medical supply company in Kentucky and while they have slightly different nose pieces and straps, come with certification from the FDA . Our original shipments of masks have been delayed over and over from overseas and we have scrambled to find a safe solution to get these in people's hands. These masks are slightly different, but certified and of the same quality as the others. 2. We receive masks in huge bulk containers. We have created a sanitized area in our fulfillment center, which is also completely cleaned and sanitized, and packaged these while wearing masks and gloves. We're now aware that some dust from inside our envelopes is marking the masks, and we are working quickly to find a different solution. We'll continue to refine our process, but trust that the products you receive are effective, sterile and certified. Thank you