I love the concept of this pack. Fortunately hadn’t had to “use” it yet, but confident I’ll be set should the need arise. On the down side, the multi-tool included with the pack arrived broke & some of the pockets are sewn in crooked; despite this, I can still see where this pack shines. The entire inside is removable, the zippers are very cool & super tight. I love the fact that the kit itself is waterproof. If only the quality of the materials on the inside of the kit itself were just a little nicer, it’d have 5 stars from me easy. I absolutely hope they will “upgrade” to some better materials or maybe a different manufacturer, with better QC because these guys know what they’re doing & could easily be the “goRuck” of, or go to name in preparedness. I’d also like to add that when I reached out to customer service concerning the issue, they were very responsive (within 2 hours) & resolved it right away for me. That’s not something you find often these days. No hassle, just resolution. So for that, I thank them & say to you, I’d definitely recommend these guys. I do believe they’ll take care of you.